Go-live is a technical milestone, not a value milestone. The metrics that predict adoption failure are never the ones on the status dashboard.

Most SaaS migrations have a plan. The ones that actually stick have a structure. A phase-by-phase field guide for what needs to happen, in what order, and why skipping any of it costs you later.

What breaks when an LLM agent touches a compliance workflow — and how to instrument it before it does.

Corporate language shift precedes operational deterioration by an average of two quarters. A framework for detection.